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Return Policy for Loccus Furniture
At Loccus Furniture, we want you to be completely satisfied with your purchase. We understand that there may be instances where you need to return a product. Please review our return policy below to understand your rights and responsibilities:
1. Eligibility for Returns:
- We accept returns for items that are unused, undamaged, and in their original packaging.
- Return requests must be submitted within 5 days of receiving the product.
2. How to Request a Return:
- To initiate a return, please contact our customer support team at [customer support email] within the specified timeframe.
- Provide your order number, a detailed reason for the return, and any relevant photographic evidence.
3. Return Process:
- Once your return request is received and approved, we will provide you with instructions on where to ship the item.
- Customers are responsible for the cost of return shipping unless the product is deemed defective or damaged upon arrival.
4. Refunds or Exchanges:
- Upon receiving and inspecting the returned item, we will process either a refund to your original method of payment or send a replacement, depending on your preference.
5. Non-Returnable Items:
- Certain items are not eligible for return, including [list any non-returnable items or services].
6. Return Shipping:
- If a return is required, we will provide you with instructions on where to ship the item.
- Customers are responsible for the cost of return shipping unless the product is deemed defective or damaged upon arrival.
7. Cancellations:
- Orders can be canceled within [X] hours of purchase. After that time, the order may have already been processed and cannot be canceled.
8. Changes to Orders:
- Once an order is placed, changes (e.g., size, color) cannot be guaranteed. Contact us as soon as possible if you need to make any modifications.
9. Contact Information:
- If you have any questions about our return policy, please contact us at [customer support email] or [customer support phone number].
10. Governing Law:
- This return policy is governed by and construed in accordance with the laws of [your jurisdiction].
11. Updates to the Return Policy:
- We reserve the right to update our return policy at any time. Changes will be effective immediately and will be communicated to customers through our website.
Thank you for choosing [Your Company Name]. We appreciate your business and are committed to providing you with the best possible shopping experience.
Loccus Furniture
Plot No. 33 Gautam Vihar Second Near Mansa Mata Road Harmada Jaipur Rajasthan 302013
+91-9875804733
13-12-2023
