Refund Policy

Refund Policy for Loccus Furniture

At Loccus Furniture, we strive to ensure that our customers are completely satisfied with their purchases. However, we understand that there may be situations where a refund is necessary. Please review our refund policy below to understand your rights and responsibilities:

1. Eligibility for Refund:

  • We offer refunds for products that are defective, damaged, or significantly different from what was described on our website.
  • Refund requests must be submitted within 5 days of receiving the product.

2. How to Request a Refund:

  • To initiate a refund, please contact our customer support team at [customer support email] within the specified timeframe.
  • Provide your order number, a detailed explanation of the issue, and photographic evidence if applicable.

3. Refund Process:

  • Once your refund request is received and approved, we will initiate a refund to your original method of payment.
  • Refunds may take [X] business days to process, depending on your payment provider.

4. Non-Refundable Items:

  • Certain items are not eligible for a refund, including [list any non-refundable items or services].

5. Return Shipping:

  • If a return is required, we will provide you with instructions on where to ship the item.
  • Customers are responsible for the cost of return shipping unless the product is deemed defective or damaged upon arrival.

6. Cancellations:

  • Orders can be canceled within [X] hours of purchase. After that time, the order may have already been processed and cannot be canceled.

7. Changes to Orders:

  • Once an order is placed, changes (e.g., size, color) cannot be guaranteed. Contact us as soon as possible if you need to make any modifications.

8. Contact Information:

  • If you have any questions about our refund policy, please contact us at [customer support email] or [customer support phone number].

9. Governing Law:

  • This refund policy is governed by and construed in accordance with the laws of [your jurisdiction].

10. Updates to the Refund Policy:

  • We reserve the right to update our refund policy at any time. Changes will be effective immediately and will be communicated to customers through our website.

Thank you for shopping at [Your Company Name]. We appreciate your trust and strive to provide you with the best possible shopping experience.

Loccus Fruniture
Plot No. 33 Gautam Vihar Second Near Mansa Mata Road Harmada Jaipur Rajasthan 302013
+91-9875804733
13-12-2023

Please remember to adapt this template according to your business's specific details and any legal requirements in your jurisdiction. It's always a good idea to consult with legal professionals to ensure your refund policy aligns with local regulations.